Get in Touch
Have questions about our products or need technical support? Our expert team is here to help you find the perfect ID card solution.
Phone Support
Speak directly with our experts
USA: +1-800-IDTOP-01
UK: +44-20-IDTOP-UK
Canada: +1-800-IDTOP-CA
Mon-Fri: 8AM-8PM (EST)
Email Support
Get detailed assistance via email
General: info@idtop.com
Technical: support@idtop.com
Sales: sales@idtop.com
Response within 24 hours
Live Chat
Instant help from our support team
Available 24/7
Visit Our Offices
Schedule an in-person consultation
New York • London • Toronto
View All LocationsBy appointment only
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. Please include as much detail as possible about your requirements.
Our Locations
Visit one of our offices for in-person consultations and demonstrations
New York Headquarters
Main Office & Showroom
123 Business Plaza, Suite 500
New York, NY 10001
+1-800-IDTOP-01
+1-212-555-0123
newyork@idtop.com
London Office
European Operations
45 Tech Square
London EC2M 7PY, UK
+44-20-IDTOP-UK
+44-20-7123-4567
london@idtop.com
Toronto Office
Canadian Operations
100 King Street West, Floor 20
Toronto, ON M5X 1A9
+1-800-IDTOP-CA
+1-416-555-0789
toronto@idtop.com
Frequently Asked Questions
Quick answers to common questions
What's the warranty on ID card printers?
All our ID card printers come with a comprehensive 2-year warranty covering parts and labor. Extended warranty options are available.
Do you offer training on printer operation?
Yes, we provide free online training sessions and on-site training options for all printer purchases. Training materials are also available 24/7.
What payment methods do you accept?
We accept major credit cards, PayPal, wire transfers, and offer financing options for larger orders. Net payment terms available for qualified businesses.
How long does shipping take?
Standard orders ship within 1-2 business days. Express shipping available. International orders typically arrive within 5-7 business days.